Maria G.
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I am delighted to share my positive experience with The Probilt Group, LLC, following their recent remodel of our large main bathroom on the second floor of our home. I wish to provide a five-star rating for their performance in three crucial areas: Quality of Service, Customer Service, and Value for Money. Below, I outline the reasons for this high praise.

Quality of Service: The Probilt Group excelled in delivering top-notch quality in the remodeling of our bathroom. They executed a sophisticated design featuring full ceramic subway-style tile walls and a beautiful glass enclosure with a built-in seat, enhancing both the functionality and elegance of the space. Their precise workmanship, from the seamless installation of fixtures and vanities to the flawless tile work, underscores their commitment to high standards. The modifications made to the plumbing to accommodate the new sink and vanity setup were handled with expert care, ensuring everything was perfectly aligned with our vision.

Customer Service: The customer service provided by The Probilt Group was exemplary. Their responsiveness to our needs was evident when I requested the relocation of the dumpster during the renovation. Raymond promptly addressed my concern without hesitation or additional cost, which significantly enhanced our satisfaction with the project. Furthermore, after the project was completed, there were several boxes of unused tiles. Raymond took the initiative to return these to Lowe’s, handling the return process himself without charging for travel or his time and provided me with full credit on the final bill. This considerate gesture was greatly appreciated and exemplifies their exceptional service and client-focused approach.

Value for Money: The value for money in working with The Probilt Group, LLC, is truly commendable. By purchasing materials under the Ray account at Lowe's, we availed a 5% discount on high-quality fixtures, vanities, tiles, and grout, which contributed to considerable savings. Additionally, Raymond’s proactive management of unused materials further maximized our investment, making The Probilt Group an excellent choice for home renovations.

In conclusion, I highly recommend The Probilt Group, LLC, for any home improvement needs. Their dedication to delivering quality service, attending to customer needs, and providing great value is evident in every aspect of their work. The transformation of our bathroom is nothing short of spectacular, and we are deeply appreciative of the professionalism and skill they brought to our project.
Kevin G.
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I am writing to share my exceptional experience with The Probilt Group, LLC, who recently completed a remodel of two bathrooms in my home — a half bath on the first floor and a full bath on the second floor. I would like to rate their service in three key areas: Quality of Service, Customer Service, and Value for Money. It is my pleasure to award them a five-star rating in each of these categories for the reasons outlined below.

Quality of Service: The Probilt Group demonstrated exceptional craftsmanship and attention to detail in the renovation of our bathrooms. The quality of work was evident in the precise installation of fixtures, vanities, tiles, and grout. They efficiently addressed and overcame challenges, such as adjusting the drawers in one vanity to accommodate plumbing, ensuring the final product not only met but exceeded our expectations. The finished bathrooms are both functional and aesthetically pleasing, showcasing the team's dedication to delivering high-quality results.

Customer Service: Throughout the project, The Probilt Group, LLC, provided outstanding customer service. Their team was communicative, responsive, and willing to go the extra mile to meet our needs. They were patient in answering our questions and made sure we were informed and comfortable with the process every step of the way. Their ability to adapt to adjustments and handle unforeseen circumstances without compromising on service quality was particularly impressive.

Value for Money: The Probilt Group, LLC, offered excellent value for the investment made in our home. By allowing us to purchase materials under the Ray account at Lowe’s, we benefited from a 5% discount on all selected materials, which contributed significantly to the overall value of the project. The combination of their competitive pricing, the quality of work delivered, and the cost-saving opportunities they provided affirmed that we made the right choice for our remodeling project.

In conclusion, The Probilt Group, LLC, has my highest recommendation for anyone looking to undertake a home improvement project. Their commitment to quality, customer satisfaction, and value for money sets them apart as a leader in their field. I am thoroughly pleased with the outcome of our bathrooms and grateful for the professionalism and expertise they brought to our home renovation project.
Mr. and Mrs. Nickles
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We recently worked with The Probilt Group and Raymond, a licensed real estate agent with Sussex County Real Estate. Our experience was outstanding, deserving of a five-star rating across the board for quality of service, customer service, and value.

Quality of Service: Our engagement began with an assessment of our home, where Raymond provided a detailed and professional evaluation. His expertise and thorough approach in outlining the necessary steps for our situation demonstrated a high level of professionalism.

Customer Service: When we decided to sell, we entrusted the listing to Raymond. His professionalism and personal touch throughout the process were remarkable. He kept us well-informed, making sure we understood every detail, which made us feel valued and respected.

Value for Money: Remarkably, Raymond sold our home at the full asking price within just 59 days. This achievement, considering the market and our unique circumstances, highlighted the exceptional value we received from his services. His ability to navigate the real estate market and advocate on our behalf was truly impressive.

In summary, our experience with Raymond and The Probilt Group was thoroughly positive. For those seeking· dependable real estate services or guidance, we highly recommend Raymond. His commitment to quality, coupled with his attentive customer service and ability to deliver great results, earns him a well-deserved five-star rating from us.
Matt D.
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I had a very good experience working with Raymond. He went above and beyond for me in several areas, and always did right by me. We added a 650sqft second floor to our ranch home. This included some re-framing to the first floor, moving windows and the front door, stairs, complete second floor framing, windows, siding, and roofing. Essentially a water proof shell of the home for me to complete the inside.
Dan M.
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Our contact was Raymond, he was very professional and patient with us as new homeowners, and we appreciate the work they did. It was done in a timely manner and reasonable prices.
Ana G.
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Excellent service. They managed to fit us in when other companies were saying 2-3 weeks. The work came out nice. They were extremely helpful and courteous. I highly recommend them.
Kathleen S.
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Raymond replaced my old bathroom sink with a new vanity, enclosed my washer & dryer, tiled my shower, replaced the shower door, replaced the toilet and installed Pergo flooring, that is only the basics. When Raymond does a job, you get more than this; you get a man who takes pride in his work and always goes the extra mile to make sure you are happy with the final result. You know I am happy with his work because he has already begun work on replacing my deck.
David V.
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Ray and his crew turned my dusty and damp unfinished basement into pleasant dry and clean useable space, and added a half bath. Work included pouring new concrete, new windows, plumbing, painting walls and new floor, electrical work, plumbing, new stairway, changes and new door in front entrance, outdoor lighting. All done with the pandemic to deal with. Very pleased!
Raymond R.
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The project leader was extremely meticulous about the job. He redid some aspects of the job until he was satisfied.
George F.
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Ray rebuilt our 24 x 10 porch and a deck that were demolished due to a tree. He gave us a fair estimate and the job was done efficiently and timely. He stayed in constant contact with us and did a beautiful job! He was able to give us exactly what we wanted! We couldn't be more pleased with everything. If I could give more stars I would.
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